FAQs | STORE POLICIES

How To Buy

US shipping only. Must be 18+ to claim.

On TikTok follow me @bon_bon_vibes and watch my next Live Sale! I’ll show a crystal then reveal the price. First person to comment the price claims it. Keep in mind comments come through to me in a different order than what you see so I’ll announce the winner based on the top comment seen on my side. Once an item is claimed it is considered sold. Only upgrades are allowed, no putbacks. Please claim responsibility. I reserve the right to block or refuse a sale for any reason.

I also sell at local markets in middle GA. Follow my socials for my upcoming events!
New Customers

Before your first claim, please:

1) On TikTok: Follow me [+] and Inbox me "Hi!"
2) Here on BonBonVibes.com click New Customer Deposit, add to cart and checkout.
3) Return to my TikTok live sale and comment "Deposit Paid!"
4) Keep shopping!
Giveaways

To celebrate live sale achievements and thank my customers I'll occasionally give out free gifts! To receive and keep one, you must have at least one claim during that TikTok live sale.
Checking Out

After the live sale ends, the next day I’ll send you a TikTok message when your invoice is ready. Come back here to BonBonVibes.com, click Live Sale Baskets, find your username, add to cart then checkout.

Payment is due within 24 hours of invoicing. Unpaid baskets with no communication attempts are forfeited. Basket ghosters will be blocked.

All sales are final. No refunds except in special cases offered by me.
Shipping

US Shipping Only

Free Shipping on orders over $80! Flat rate shipping of $8 on orders under $80. Orders are shipped out weekly from GA. Please double check your shipping address. All items are meticulously packaged. For damaged items or lost packages, buyers must file a claim directly with the shipping carrier. When your package is delivered it is recommended to video your unboxing in case of a damage claim. Packages marked “Delivered” are not considered lost. In special cases where I offer a refund, your item must be shipped back first.
Contact

Need to contact BonBon? Please complete my Contact Us form and I'll email you back as soon as possible!

GOOD VIBES ONLY